Privacy rules

We are committed to protecting the privacy of our visitors and/or users and will not collect any personal information about you as a visitor unless you voluntarily provide it.

In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Cap. 586), we have a legal duty to respect and protect any personal information that we collect from you and we will respect this duty. We take all necessary safeguards to prevent unauthorized access and do not pass on your details collected from you as a visitor and/or user, to any third party unless you give us your consent to do so or as authorized by law.
 
The policy can be easily accessed via a link at the bottom of each web page.
 
How do we process personal data?
 
       1)    e-Forms
 
We may collect personal information in the process of submitting forms through the website, addressed to a Ministry, Department or other Entity of the Government of Malta as the case may be. In such cases, the website is used as a User Interface and the information contained through forms is submitted for processing to the Ministry, Department or other relevant Entity of the Government of Malta. In this case, the retention period of the service in question will apply.
 
       2)    IP address and location
 
The web server keeps limited logs about your computer’s IP address or location on the Internet, for systems administration and troubleshooting purposes. We do not use IP address logs to track your session or your behavior on our site.
 
       3)    e-ID
 
You can also authenticate through facilities provided by the Central Authorities, such as using your eID account, in such cases, the authentication credentials will be limited to the current session through your web browser.
 
       4)    Contact us/Feedback
 
When using the online facilities of this website, data subjects may be required to provide their contact details for contact purposes. All information and any personal data you may decide to give us in the Contact Us/Feedback form shall be processed only for the strict purpose of responding to your inquiry.
 
Cookies are small pieces of data that the site transfers to the hard drive of the user’s computer when the user visits the website. This website makes limited use of cookies and consequently, for more information, you are guided to visit our Cookies Policy.
 
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